Your demand is always our top priority and we are always here to help in ensuring you have clear knowledge when visiting our website. To do this we have added this FAQ which you can check for more information about our products. If you can not find what you are looking for below or you are unsure about any information regarding SOLID’ products, please feel free to send us an enquiry through the contact us page. We are always happy to help!

Q1: Are you a manufacturer?

A1: Yes, we are. We have our own factory for manufacture.

Q2. How can I get some samples?

A2: Samples are free for you, this charge will be deducted from the payment for formal order.

Q3: What’s the main market?

A3: Our main market is Africa, Middle East, South American, Europe, South-East Asia.

Q4: How many countries are your products exported?

A4: Our products have already been exported to more than 105 countries, most of goods are for government projects which covers a series of products.

Q5: Do you accept ODM and OEM?

A5: Yes. ODM and OEM orders are welcomed.

Q6: How long is the warranty and how to ensure the quality?

A6: Our Warranty is 12 month. SOLID introduce advanced production equipment and strengthen the quality control procedure, our inspectors will inspect all orders in the period of production and before shipment, and for some orders, the inspectors will inspect the loading process at port to make sure all goods shipped to customers are good quality.

Q7: What’s your payment?

A7: 1) T/T Payment. 2) Letter of credit. 3）To be discussed.

Q8: Does your company have ISO certificate for pipeline products?

A8: Yes, we have ISO9001 certificate for our products.